Careers

OMA THE LABEL- is a black owned brand focused on challenging homogenous industry standards, while creating quality and affordable pieces for the everyday woman.

We are New York City based fashion brand looking for a part time Customer Experience/Fashion Operation Manager and a part time Operations/Customer Service Assistant based in NEW YORK CITY! 

Oma The Label is sold at major retailers including Macy’s, Selfridges, Hudson Bay, Rent The Runway.

NOTE: We need candidates who can start immediately. This position will transition into a full time position, so we are only looking for candidates who are willing to transition into full time and want to grow with a small but killer team.

We are hiring for two positions to start immediately:

Operation Manager-

Key Responsibilities

Reporting to Neumi the CEO and Creative Director (CD), The operations Manager will be their right hand person

The ideal candidate is a fast learner, detail oriented and has a love for fashion, with extensive operations experience. The ideal candidate is responsible in assisting in managing the operations of the business, with tasks requested, helping, managing and coordinating with other assistants/interns.

This role will be responsible for Wholesale account set ups and continuous management, facilitating with vendor guidelines, Newsletter and social media content creation, maintaining and updating all products to include product descriptions, pricing, tagging, collection management and inventory integrity. This role is very dynamic, and no task is too small or too little. As this is a startup, we really need a roll up your sleeve when needed type of candidate.

What You’ll Do:

  • Head and maintain strong working knowledge of all processes and policies 
  • Actively lead with safety, production, cost and quality at the forefront of all decision making
  • Be patient, have strong communication skills and the capability of giving and receiving effective feedback including disciplinary action conversations
  • Implement weekly – monthly schedule
  • Ownership and accountability for task execution
  • Communicate efficiently with the CEO
  • Design, implement and monitor continuous improvement processes for the team 
  • Assist the CEO in overseeing overall productivity of department and workflow
  • Be comfortable speaking with all business providers and partners
  • Embrace continuous improvement
  • Communicate feedback to better the operation and the employee experience
  • Enforce safety guidelines, cleanliness and security standards

What You Need:

  • 2-5 years experience in the fashion industry
  • Capable of making decisions independently 
  • Have a positive, “can-do” attitude and excellent interpersonal skills
  • Ability to work flex shifts, hours, nights and weekends as business dictates
  • Strong written and verbal communication skills
  • Intermediate to advanced computer skills (eg. Excel, spreadsheet software, powerpoint/slides) as well as the ability to set up wholesale accounts.
  • Forward-thinkers with the ability to articulate point of view and improve processes 
  • Ability to quickly recognize, diagnose and solve for challenges and workflow.
  • Must operate with a sense of urgency and have attention to detail 
  • Align with the company's Core Values to ensure the best customer experience
  • Ability to lift up
  •  to a maximum of 40 lbs based on needs of the role.
  • Must own a laptop
  • Manage multiple tasks at a time
  • Education and/or Experience
  • Bachelor's Degree in Fashion and Business/Finance preferred but not required.
  • Work experience in Fashion, Apparel and E-commerce required
  • Be 18 years of age or older
  • Be able to commute to our Manhattan office

Operations/Customer Service Assistant

Key Responsibilities

Will assist the Operations Manager in any of their needs, be hyper focused on customer inquiries/emails, order fulfillment, communicate either with influencers, stylist, editors or any other necessary parties. Have some knowledge in fashion and be able to take on any tasks and work well under pressure. This role is both analytical and creative with consumers and product quality at the center of all decision making.

What You Need:

  • Strong communication skills, both written and verbal
  • Knowledge of fashion brands and trends
  • Social Media Savvy Instagram, Tik Tok and Pinterest
  • Strong knowledge of Microsoft Word, Excel and Google Suite.
  • Sufficient in business e-mailing and understanding of the e-commerce
  • Able to prioritize and manage tasks required by supervisors and assigned to you.
  • Possess a strong work ethic and multi-task personality
  • Must own a laptop
  • Manage multiple tasks at a time
  • Business curiosity
  • Education, And/or Experience
  • Bachelor's Degree in Fashion and Business/Finance preferred, but not required.
  • Work experience in Fashion, Apparel and E-commerce required
  • Ability to lift up to a maximum of 40 lbs based on needs of the role.
  • Be able to commute to our Manhattan office
  • Be 18 years of age or older

 

What You’ll Do

  • Assist with operational support such as order fulfillment, inventory management shipment scheduling, customer emails, follow up, and any other necessary tasks.
  • Manage and coordinates with PR gifting, stylist pulls, communicate and reach out to influencers, publications, stylists and manage sample requests
  • Help out in all other areas when needed
  • Organize and help maintain all internal documents up to date
  • Organize and keep track of inventory.
  • maintaining and updating all products to include product descriptions, pricing, tagging, collection management and inventory integrity. 
  • Trouble shoot and provide solutions for efficiencies
  • proficient with Shopify

 

The hourly rate is between $15-25 based on experience.

To apply for this position please email us at info@omathelabel.com with the subject as what position you are applying for.